Need help with Kachufull? Found a bug, have a question, or want to delete your account? Reach out and we’ll get back to you, usually within 1–2 business days.
Frequently Asked Questions
How do I play online with friends?
From the home screen tap Play Online, then create a room and share the 6-character room code (or invite link) with your friends. They join by entering the code or tapping the link. 2–8 players are supported.
The game looks stuck or out of sync
This is almost always a slow or dropped connection. The game automatically re-syncs with the server within a few seconds. If it persists, leave and rejoin the room using the same room code — your seat and scores are preserved on the server.
How do bids and scoring work?
Each round you predict how many tricks you’ll win. Match your bid exactly to score; missing it (over or under) scores differently. Trump rotates each round (Spades → Diamonds → Clubs → Hearts). Full rules are shown in-app on the rules screen.
Why am I seeing ads?
Kachufull is free and shows occasional rewarded ads in a few flows (e.g. theme/avatar unlocks, adding a bot, offline restarts). We never show ads during active gameplay. You can remove ads via the in-app purchase in Settings.
I bought “Remove Ads” but still see ads
Open Settings and tap Restore Purchases. Make sure you’re signed in to the same Apple ID / Google account used for the purchase. If it still doesn’t restore, email us with your purchase receipt and we’ll sort it out.
How do I delete my account and data?
Email us from the address linked to your account and we’ll permanently delete your profile and associated data. Game data (rooms, cards, chat) is automatically purged after 24 hours regardless.
Voice chat isn’t working
Make sure you granted the microphone permission and that voice chat is enabled in the in-game settings. Voice needs a stable connection; on very weak networks it may drop while the card game continues normally.
Privacy
See how we handle your data in our Privacy Policy.
← Back to home